We wish to thank all the people who worked towards getting our mobile phone cell installed. Particular thanks right now needs to go to Kelli from our local Federal MP’s office who has been involved for quite a while and helped out a number of times.
Something, however, is not quite right….. In the main historic part of town, only a short distance away from the tower, the reception is extremely poor..
The photo below shows the existing microwave tower at Yerranderie. Right up the top on the right is where they installed the new mobile phone cell aerial. Down the bottom is the massive new 30 panel solar cell array and heaps of battery capacity. In the bottom right is the uplink-downlink satellite dish.
.
Just 970 metres away in downtown Yerranderie, the reception is one bar out in the open and mostly no reception inside the buildings. This includes the Caretaker-Manager’s residence and it is concerning that he may not be contactable in an emergency if he is inside one of the buildings.
.
….and here are the technical readings out in the open at the campground.
.
It looks like we have a “Picocell”
Kelli from our local Federal MP Angus Taylor’s office approached Telstra for us and received this response:
Thank you for your recent email regarding poor mobile coverage in Yerranderie Township. We understand how important it is to have reliable mobile coverage, and we apologize for any inconvenience caused.
After conducting a thorough check, we would like to inform you that there are currently no known issues with the tower in the area. However, if the coverage issue you are experiencing is primarily related to indoor mobile coverage, we recommend that you provide us with the affected mobile numbers to further investigate the issue.
Alternatively, we recommend using our Mobile Coverage extension device, Telstra Go repeater, which can help enhance the mobile coverage indoors. You can find more information about this device at https://www.telstra.com.au/coverage-networks/network-coverage-extension-devices.
We also suggest using Wi-Fi Calling, which can further enhance mobile coverage indoors. You can find more information about this service at https://www.telstra.com.au/support/mobiles-devices/telstra-wifi-calling.
Additionally, if the caretaker would like to follow up in regards to his indoor mobile coverage if he could provide the mobile number for Telstra to further investigate the matter as mentioned above.